Health Connect
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Health Connect

Health Connect Counselling Partners (HCCP) is a group of six mental health counselling agencies with a combined 250 years of service to our communities. Lutherwood is one of those partners.

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Counselling Services

HCCP have offices across Waterloo Region including downtown Kitchener, Waterloo, Cambridge, New Hamburg, Ayr and Elmira. We have come together to deliver a broad range of mental health services for children, youth, adults, individuals, couples and families.

Each of our thirty counsellors has a Master’s Degree and is accountable to the Code of Ethics of the American Association for Marriage and Family Therapy and/or the Ontario College of Social Workers and Social Service Workers.

Psycho-Educational Assessments

HCCP accepts referrals for psycho-educational assessments. These assessments deal with learning and educational issues to assist children and their families to mobilize resources for greater success in school.

What to Expect from Therapy

Knowing what to expect may help you feel more safe, secure and confident about the treatment process.

  1. Questions: We ask questions so we can learn about you, your situation and your thoughts on how to progress.
  2. Let’s talk: As we talk openly about the issues in your life, we will identify your strengths and resources that can be used to help your progress.
  3. Confidentiality: Information about you and your family will not be released without your knowledge and written consent (except for life endangering situations, reporting child abuse and as required by law).

Referrals

Your FHO (previously HSO) doctor’s office will contact us to make a referral for you.

A counsellor will be assigned to you based on the location of your home, your preference for appointment locations, and the expertise and specialty of the counsellor.

You will be called within 5 business days of the date of referral to arrange to meet with you.

Calls are made between 8:30 am and 5:00 pm. If required, arrangements can be made to call you during evening hours.