Families in Transition (FIT)
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Families in Transition (FIT)

Family With Two Young Children Looking Worried

The Families in Transition (FIT) program is a medium to high intensity program that works with families with dependents under 25 years of age, who are seeking an emergency shelter stay because they are experiencing homelessness or are at risk of homelessness within 7 days.


Family Shelter Diversion and Rapid Re-Housing

FIT works in partnership with the YW Emergency Shelter. Acting as a single point of access, FIT Counsellors provide an intake service for families who are seeking emergency shelter in Waterloo Region.

FIT recognizes that family homelessness and homeless shelters have both a short and long term negative impact on childhood development. The aim of FIT is to prevent and divert families from accessing Emergency Shelter whenever possible by supporting families to explore all safe and appropriate housing options in the community.

The focus of FIT is on supporting families to find sustainable housing in the community. Families are expected to be actively engaged in their housing plan, through a market rent housing search. Help is offered by FIT counsellors throughout the rapid re‑housing process, out of homelessness and back into housing.

Our Program

We can help you with:

  • Individualized and intensive housing support
  • Free use of Resource area, including computers with internet access and phones
  • Housing Information and resources
  • Referrals to community resources

If you are needing to access the family shelter or are within 7 days of needing shelter please call 519-749-2450 or email fitreferrals@lutherwood.ca

Families can also access housing support through the Housing Resource Centres, located at 41 Weber St. in Kitchener or 35 Dickson St. in Cambridge, between 8:30- 4:30 Monday to Friday. Referrals to FIT are made through the Resource Centre if eligible.


The Families in Transition program is provided at no cost as it is funded by the Region of Waterloo.