Frequently Asked Questions

While we are always available to answer your questions in person, you may find some answers by clicking on the following questions:

Foundation Logo

It’s easy to make a donation – choose the way that works best for you - by mail, phone using a credit card or online.

Over the past 34 years, more than 10,000 different donors have given gifts to the Foundation. The majority are generous individuals who believe in the mission of Lutherwood. We also have supportive partnerships with corporations, churches, service clubs, employee groups and other charitable foundations. Our Board members and staff are also donors to the Foundation.

As a registered charitable organization, we must follow Revenue Canada's guidelines which state that 80% of all dollars donated by individuals and companies must go directly to Lutherwood’s services.

Over the past five years the Foundation has provided Lutherwood with grants of $5 million. This revenue comes from our generous donors and the investments we have been able to make over the years.

The government recognizes Lutherwood as a worthy social service partner and they do provide us with base funding. However, Lutherwood provides enhanced supports that do not qualify for government funding, yet are effective in supporting the complex needs of the children we serve.

We respect your privacy and value your support. We do not provide our fundraising lists to third parties.

The only information we retain on donors is name, address, telephone number and email address. We only use this information to communicate with our donors and in the issuing of tax receipts.

We honour all donor privacy requests and we do not publish the personal information of our donors without their consent.

Just let us know by phone, written request or email that you do not wish to receive any further information from us.

Sponsorship

This is when a company provides funding and receives a benefit in return, such as public profile for its corporate citizenship (e.g. as sponsor of a major foundation event). In this case, an income tax receipt is not issued.

Gift-in-Kind

This may be a donation of a material good that can be used by Lutherwood in its delivery of services to the community. Any in-kind donation would have to come with written evidence of its current value for us to issue a tax receipt. Contact us for more information on the appraisal process.

Yes and no. United Way of Cambridge and North Dumfries provides support to Lutherwood Family Counselling Services. Lutherwood is not a member agency of United Way of Kitchener-Waterloo and does not receive any financial support through them.

Lutherwood relies on the energy and contribution of over 300 volunteers a year who help make our programs and services stronger. Read more about volunteering at Lutherwood or if you are interested in volunteering with the Foundation please contact us directly.