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Lutherwood Caring People. Strengthing Lives.

Accessing our Services During COVID-19

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Untitled Design 45

At Lutherwood, our top priority remains the health, safety and well-being of our clients, residents and staff. During the COVID-19 pandemic, we have worked hard to prevent and minimize the spread of the virus while still assisting our clients as fully as we can.

Since mid-March our Resource Centres have been closed, but we are supporting clients over the phone and through virtual meetings wherever possible and providing face-to-face service only when absolutely necessary. We are also still working hard to maintain service in our Mental Health programs.

Below is more information on accessing our services:

LWD-la.png Children's Mental Health Services

  • Youth Treatment Services continue at 285 Benjamin Road
  • Front Door’s Quick Access Service continue - phone 519-749-2932 and press 1 to arrange for an appointment
  • Our Langs and Dickson Street (Cambridge) Quick Access locations are temporarily closed

Housing Icon Housing Services

  • In-home visits (Paths2home & Families in Transition clients) continue after pre-screen for COVID-19 symptoms
  • Resource Centre services continue via email, video chat and phone. Call to set up an appointment (Kitchener: 519-749-2450/Cambridge: 519-623-9380)
  • Safe Haven Youth Services Remains OPEN

employment-icon-1.png Employment Services

  • Individual client/staff appointments continue by phone and virtual means. Contact us by phone, text or through our online form (located at to make an appointment.
  • is a one-stop portal launched in response to the COVID-19 pandemic that includes phone and chat features to get in touch with Employment Advisors, guides on how to apply for government assistance, job search courses and resources, and a current job bank where employers can list openings and job seekers can apply right on the site.

"I was in a cycle. I would be okay, then would struggle, then would crash and self-harm. Lutherwood had people there for me, always helping me. Instead of turning to self-harm, I learned to sit in my anxiety and feel it, to build awareness and resilience. Now, I am more confident and I know what I want in life. I miss the incredible staff there."