Accessing our Services During COVID-19
At Lutherwood, our top priority remains the health, safety and well-being of our clients, residents and staff. During the COVID-19 pandemic, we have worked hard to prevent and minimize the spread of the virus while still assisting our clients as fully as we can.
Since mid-March our Resource Centres have been closed, but we are supporting clients over the phone and through virtual meetings wherever possible and providing face-to-face service only when absolutely necessary. We are also still working hard to maintain service in our Mental Health programs.
Below is more information on accessing our services:
Children's Mental Health Services
- Youth Treatment Services continue at 285 Benjamin Road
- Front Door’s Quick Access Service continue - phone 519-749-2932 and press 1 to arrange for an appointment
- Our Langs and Dickson Street (Cambridge) Quick Access locations are temporarily closed
- In-home visits (Paths2home & Families in Transition clients) continue after pre-screen for COVID-19 symptoms
- Resource Centre services continue via email, video chat and phone. Call to set up an appointment (Kitchener: 519-749-2450/Cambridge: 519-623-9380)
- Safe Haven Youth Services Remains OPEN
- Individual client/staff appointments continue by phone and virtual means. Contact us by phone, text or through our online form (located at beemployed.ca) to make an appointment.
- Beemployed.ca is a one-stop portal launched in response to the COVID-19 pandemic that includes phone and chat features to get in touch with Employment Advisors, guides on how to apply for government assistance, job search courses and resources, and a current job bank where employers can list openings and job seekers can apply right on the site.
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"I am in awe of the courage it takes for someone with a mental illness to get out of bed and just try again; even when life feels impossible. Mental illness is isolating. I want to thank Lutherwood for being there and helping my daughter. I am so grateful, and so proud to be her mom."