Located at Lutherwood's Betty Thompson Youth Centre, Safe Haven Shelter offers Waterloo Region youth a safe alternative to living on the street. Serving vulnerable 12-15 year olds who are at risk of being homeless, this program offers immediate admission and services for up to 10 youth on a 24 hour/7 day a week basis. In a safe, caring environment, staff coach youth to address needs and help them return home (if appropriate) or find another safe living arrangement.
View a short video celebrating 10 years of helping street kids (3 min., 27 sec)

Our Program
Our program uses a client focused, strengths-based approach to develop life and social skills, build self-esteem, manage emotions and promote health and wellness. The centre also offers:
- Food, clothing, laundry, shower facilities and access to medical care.
- Assistance with family reintegration.
- Assistance attending school and community activities.
- Links to other community-based youth and family supports and services.
Prevention-based Services
- Family support
- Runaway prevention
- Skill-development
- Educational support
- Community resource support
Referrals
Referrals are accepted 24 hours a day by contacting the Betty Thompson Youth Centre.
Fees
The Safe Haven Program is supported by the Ontario Government, Region of Waterloo and Lutherwood Child and Family Foundation. Due to ongoing funding challenges, some services have a fee.

"It just got bad at home with my family. I was in and out of custody... in a street gang... into drugs. It was winter and it was so cold. So I came to the shelter. Now I got a full time job, a place to myself, a steady girlfriend and I’m clean from drugs. I plan to continue my education and I know I can do it. I don’t know what a lot of kids would do if this place weren’t here."